When to contact ARPHS
There are lots of organisations and agencies involved in promoting and protecting the health of Auckland's population.
This page lists some of the key bodies and their responsibilities.
For questions about your personal health or vaccinations, call Healthline at 0800 611 116 (24 hours,) or your GP.
Auckland Council
Auckland Council services include noise control, air quality, safe foods and environments.
- Auckland emergency management
- Cemetery inquiries
- Fluorescent lights
- Food premises and public pools
- Complaints about noise and air quality
- Methamphetamine property contamination.
- Safe swim information
- Sightings of toxic sea slugs or jellyfish
Ministry of Health
NZ government’s principal advisor on health and disability services. They administer the funding of health services, implement, administer and enforce relevant legislation and regulations, provide health information and advice, develop policy and monitor health services.
- Bed bugs
- Chicken Pox
- Cockroaches
- Contaminated land
- Eligibility for health services
- Glandular fever
- Hand, foot and mouth
- Head Lice
- Licensing of rest homes
- Mercury spills
- Mould and moisture
- MRSA
- Radiation safety
- Ringworm
- Scabies
- Scarlet fever
- Sea lice
- Slapped cheek
- Special medicines authority
- Unflued gas heaters
- Vertebrate toxic agents
Health Navigator
- Chickenpox
- Dust mites
- Erythema infectiosum
- Fifth disease
- Glandular fever
- Hand, foot and mouth disease
- Head lice
- Impetigo
- Infectious mononucleosis
- Molluscum contagiosum
- MRSA
- Pityriasis rosea
- Ringworm
- Scabies
- Shingles
- Slapped cheek disease
- Strep throat
- Toxoplasmosis
Watercare
Watercare is an Auckland Council controlled organisation that provides water and wastewater services in the Auckland region.
- Greywater
- complaints about drinking water
- to report a sewage or storm water overflow.
SafeTravel
Official advice for New Zealanders living and travelling overseas.
- Risk of travelling.
- Travel vaccines
Ministry for Primary Industries
The Ministry for Primary Industries is the public service department of New Zealand charged with overseeing, managing and regulating the farming, fishing, food, animal welfare, biosecurity, and forestry sectors of New Zealand's primary industries.
- Algal blooms and shellfish biotoxin alerts
- Food product complaints
- Mosquito sightings
- Surveillance
Ministry of Education
The Ministry of Education is the government’s principal advisor on the education system. Their role includes funding of pre-school services, schools and tertiary providers, supporting school functions, licensing of early childhood education providers, developing policy and monitoring of education services.
- for information on the process of early childhood education centre (ECEC) licensing
- complaints about schools and ECECs.
WorkSafe NZ
WorkSafe is New Zealand’s primary workplace health and safety regulator with three key roles: regulatory confidence, harm prevention, and system leadership.
- Asbestos: working with it; disposing of it; residential landlords; licence holder register
- Authorised disposal sites
- Electrical and gas event notifications
- Injury, illness or incident at a workplace
MedSafe
The New Zealand Medicines and Medical Devices Safety Authority is a business unit of the Ministry of Health, responsible for the regulation of medicines and medical devices in New Zealand.
- Adverse reactions to medicines
- Dietary supplements: queries, importing
- Medicines Act 1981 and Regulations 1984
- Therapeutic products: medicines, medical devices, controlled drugs used as medicines
Environmental Protection Authority (EPA)
The government agency responsible for regulating activities that affect New Zealand's environment.
- 1080
- Aerosols
- Applications and permits
- Fireworks
- Hazardous substances
- Spa and pool chemicals