When to contact National Public Health Service - Northern Region

There are lots of organisations and agencies involved in promoting and protecting the health of the Northern region's population. This page lists some of the key bodies. 

For health information and advice for common diseases and health conditions visit Healthify or

For questions about your personal health or vaccinations, call Healthline at 0800 611 116 (24 hours) or your GP.

Contact us

Logos for Auckland Council, Northland Regional Council, and Whangārei, Kaipara and Far North district Council Local government and councils in the Northern Region

National Public Health Service - Northern Region works with Auckland Council, Northland Regional Council, Whangārei District Council, Kaipara District Council and Far North District Council 

Local Government and Councils have responsibility for:

  • complaints about noise and air quality
  • environments
  • fluorescent lights
  • food premises and public pools
  • food safety 
  • methamphetamine property contamination
  • noise control
  • Safe Swim information
  • sightings of toxic sea slugs or jellyfish

In The Auckland Region water and wastewater services are provided by Watercare. It can help with complaints regarding drinking water or reporting sewage or storm water overflow. 


Logo - Ministry of HealthMinistry of Health

The Ministry of Health is government’s primary advisor on health, priority setting, policy and system performance. It monitors the outcomes achieved by our health system, to make sure it’s delivering the best possible health services to New Zealanders. It also provides system-level leadership and carries out a regulatory role for the health system.

Visit Ministry of Health


Health New Zealand - Te Whatu Ora 

Te Whatu Ora leads the day-to-day running of the health system across New Zealand, with functions delivered at local, district, regional and national levels. Te Whatu Ora is also responsible for improving services and outcomes across the health system, in partnership with Te Aka Whai Ora - Māori Health Authority.

Visit Te Whatu Ora


Logo - SafeTravel SafeTravel

SafeTravel provides official advice for New Zealanders living and travelling overseas, including:

  • risk of travelling
  • travel vaccines

Visit SafeTravel


Logo - Ministry for Primary IndustriesMinistry for Primary Industries

The Ministry for Primary Industries is the public service department of New Zealand charged with overseeing, managing and regulating the farming, fishing, food, animal welfare, biosecurity, and forestry sectors of New Zealand's primary industries. Areas of responsibility include:

  • algal blooms and shellfish biotoxin alerts
  • food product complaints
  • mosquito sightings
  • surveillance

Visit Ministry of Primary Industries


Logo - Ministry of EducationMinistry of Education

The Ministry of Education is the government’s principal advisor on the education system. It's role includes funding of pre-school services, schools and tertiary providers, supporting school functions, licensing of early childhood education providers, developing policy and monitoring of education services. Areas of responsibility include:

  • information on the process of early childhood education centre (ECEC) licensing
  • complaints about schools and ECECs

Visit Ministry of Education


Logo - WorkSafe NZWorkSafe NZ

WorkSafe is New Zealand’s primary workplace health and safety regulator with three key roles: regulatory confidence, harm prevention, and system leadership. It is responsible for:

  • asbestos: working with it; disposing of it; residential landlords; licence holder register
  • authorised disposal sites
  • electrical and gas event notifications
  • injury, illness or incident at a workplace

Visit WorkSafe


Logo - MedSafeMedSafe

The New Zealand Medicines and Medical Devices Safety Authority is a business unit of the Ministry of Health, responsible for the regulation of medicines and medical devices in New Zealand, including:

  • adverse reactions to medicines 
  • dietary supplements: queries, importing 
  • medicines Act 1981 and Regulations 1984
  • therapeutic products: medicines, medical devices, controlled drugs used as medicines

Visit MedSafe


Logo - Environmental Protection AuthorityEnvironmental Protection Authority (EPA)

The EPA is a government agency responsible for regulating activities that affect New Zealand's environment, including:

  • 1080
  • aerosols
  • applications and permits
  • fireworks
  • hazardous substances
  • spa and pool chemicals

Visit EPA


Taumata Arowai

Taumata Arowai is the water services regulator for New Zealand. It ensures all communities have access to safe and reliable drinking water every day, and has an oversight role in relation to the environmental performance of drinking water, wastewater and stormwater networks.

Visit Taumata Arowai

For health advice call Healthline for free anytime on 0800 611 116